Federal mortgage lender Fannie Mae has launched a program called Here to Help for customers who need guidance pausing rent and mortgage payments during the coronavirus pandemic. The Here to Help section of the Fannie Mae website provides information and resources for customers.
"Folks have a lot on their mind," said Malloy Evans, Fannie Mae Senior Vice President & Chief Credit Officer, "and we want to try to take any concerns that they have around making their mortgage payments or rent payments off of that list of worries for the time being."
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The Here to Help program is for Fannie Mae homeowners and renters
The Here to Help program is specifically for Fannie Mae customers both homeowners and people who rent a property Fannie Mae finances. If the mortgage lender is a company other than Fannie Mae, the program's information might not be relevant.
"We try to provide clear explanations of the relief that's available, how to get started, and then what to expect after the folks get back on their feet," Evans said. "Similarly, for renters, there's information to understand relief options and understand their rights as tenants."
- Articles and videos addressing topics such as how forbearance works and when you'll pay back the deferred amount
- : Find out if Fannie Mae finances your mortgage.
- : Find out if Fannie Mae finances the property you rent.
- : Here you'll find the bulk of the information you'll need to navigate pausing mortgage or rent payments. You can also talk to housing counselors who have been approved by the Department of Housing and Urban Development about whether you qualify for financial assistance. If you qualify, a counselor can provide financial coaching and help you develop a plan for tackling financial relief.
- : Learn about scams that specifically target homeowners who are struggling during the coronavirus pandemic and how to avoid them.
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